Patient Resources
We Are Paperless
We all know that forms and paperwork are an important part of today’s healthcare environment. We have worked hard to make the process as easy as possible for all of our patients. At Coastal Dermatology, all patient intake is done electronically (saving time and trees)! You can even pay your co-pay and/or any outstanding balance from your own personal device.
Insurance
We accept most PPO and POS insurances plus Medicare.
We suggest reaching out to your insurance company directly to confirm that the provider you choose is in-network
Before Your Visit
Prior to your visit, you will receive an appointment confirmation text or email from us. If this is your first visit, you will also be prompted to complete your new patient intake forms. Clicking the link to confirm your appointment will automatically lead you to complete your patient registration and prompt you through the entire process. It’s easy to fill out, and we will remember your answers for your next visit, so you only have to make necessary changes in the future.
Registering before your visit helps us serve you better and faster when you come into the office. We understand that sometimes it can be difficult to fill out forms on a mobile device or computer, which is why we do offer the option to do it on our iPads in the office. Please arrive at least 15 minutes early to fill out your pre-visit information on our electronic iPads if you cannot complete it before your appointment.
Patient Records
Patients Requesting Medical Records
If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.
Click here to submit a request for medical records
Third-Party Requestors for Medical Records
If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization.
FAQs
What type of insurance do you accept?
PPO, POS, Medicare, Major Medical Indemnity and Tricare for Life (retirees)
Are we accepting new patients?
Dr. Nguyen is accepting new patients.
How can I obtain Medical records?
Call our office to request a form or stop by. Please allow 1 week for us to get the records to you or the facility requested.
How can I get a renewal on my prescription?
For best/fastest results have your pharmacy fax us a request.
How do I prepare for a laser hair removal appointment?
The area to be treated should be shaved. Avoid waxing or bleaching for 6 weeks prior to the appointment. Read more information regarding laser hair removal.
Do you have other offices?
No
Do you bill for co-pays and deductibles?
We will collect it at the time of your visit.
Why do I have to update my paperwork and insurance every 6 months?
We want to make sure we have your current address, phone numbers, medical history and insurance.
